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An Award Winner
Seligman Data Corp., Shareholder Service Agent for the Seligman Group of Funds, strives to provide the finest customer service within the mutual fund industry.  This goal was once again met in 2007 as Seligman was named a winner of the DALBAR Mutual Fund Services Award. DALBAR, an independent third party quality measurement firm for the financial services industry, bestows this award to only those firms who demonstrate their commitment to customers by exceeding industry norms in key service areas such as product knowledge, attitude and accommodation. Recipients of this award can confidently consider themselves industry leaders with a proven ability to provide exceptional service to their customers.
This service award is based on rigorous systematic testing of customer service over a given year. Tests range from requesting information to opening accounts, transacting business, and evaluating telephone and written communications.
Since 1995 Seligman Data Corp. has been named a winner of the Mutual Fund Service Award eleven times, and is committed to providing top tier service to Seligman investors in years to come.
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| Shareholder Services |
8:30 a.m. to 6:00 p.m. EST at 800-221-2450
Shareholder services represents the core of the services Seligman Data Corp. provides. Trained professionals respond quickly and thoroughly to all shareholder inquiries and requests, whether by telephone or written correspondence. Each Seligman representative is selected based on his or her sincere interest in providing meaningful and prompt responses to a variety of requests. The Seligman Group of Funds offers the following comprehensive shareholder services to make investing with Seligman as convenient as possible:
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CUSTOMER IDENTIFICATION PROGRAM NOTICE
IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT: To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify and record information that identifies each person who opens an account.
What this means to you: When you open an account, we will ask for your name, street address, date of birth, and other information that will allow us to identify you. We may also ask for a copy of your driver's license or other identifying documents.* Failure to provide any required information may result in a delay in processing your application or subsequent transactions, or result in the closing of your account.
NOTE: If you buy shares by check which are subsequently sold by Seligman because we are unable to verify your information, Seligman will not send the proceeds until your check clears, which can take up to 15 calendar days from the date of purchase.
Based on SDC policies and procedures, each entity with a non-US address shall be considered a Foreign Financial Institution until such time as the AML Officer or the Prevention Unit has determined that that entity is not a Foreign Financial Institution.
Foreign Bank:
Any organization that: (i) is organized under the laws of a foreign country; (ii) engages in the business of banking; (iii) is recognized as a bank by the bank supervisory or monetary authority of the country of its organization or principal banking operations; and (iv) receives deposits in the regular course of its business.
Foreign Financial Institution:
Means a foreign bank and any other person organized under foreign law (other than a branch or office of such person in the United States) which, if organized in the United States, would be required to establish an anti-money laundering program (e.g., brokers and mutual funds).
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Distribution Options
Dividends and capital gains may be reinvested at net asset value (at no charge), or paid in cash to you or directly to another party.
Averaging Share Cost
Seligman Invest-A-Check® service is a periodic investment plan that allows you to authorize checks to be drawn from your checking account at regular intervals to purchase Fund shares - a convenient way for you to dollar-cost average. You may also dollar-cost average by authorizing periodic exchanges from your Seligman Cash Management Fund account. Dollar-cost averaging is a method of lowering the average price of your shares over time; it does not, however, assure a profit nor protect against a loss in value. Minimums apply.
Automatic Cash Withdrawals
You may receive payments at regular intervals from your Seligman Mutual Fund account. Payments may be made to you, or to anyone you designate. Minimums apply.
Telephone Services
As a Seligman shareholder, you can authorize the following account transactions by telephone: Redemptions of up to $50,000, Exchanges, Address Changes, and Dividend and/or Capital Gain Distribution Option Changes.
Shareholder Account Statements
In addition to confirmation statements, which are sent to you following any transaction that affects your share balance, Seligman provides a quarterly consolidated statement if you own more than one Seligman Mutual Fund. In addition, Seligman also provides yearly cost basis statements for qualifying non-retirement accounts in which shares are sold or exchanged.
Shareholder Reports
On the Funds you own, you are sent annual and semi-annual reports that include discussions of Fund performance, portfolio activity and holdings, and investment strategy.
Free Checkwriting Privileges
Checkwriting is available on Seligman Income Fund, Seligman High-Yield Fund, the Seligman Municipal Funds, and Seligman U.S. Government Securities Fund, for accounts valued at $25,000 or more, and on Seligman Cash Management Fund accounts valued at $2,000 or more. A minimum of $500 per check is required.
24 Hour Access to Account Information
As a shareholder, you may obtain account information online any time, any day by selecting 'Shareholder Account Access' link located on the upper right hand side of the page or by clicking here.
Additionally, you may access Seligman Data Corp's automated 24-hour Telephone Access Service at 800-622-4597. For a brochure that explains our 24-hour Telephone Access Service , please call our Literature Department at 800-597-1120.
Note: These services are subject to change or termination. Please see a current prospectus for additional details.
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Literature Department
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8:00 a.m. to 8:00 p.m. EST at 800-597-1120
To order literature, including prospectuses, on any of Seligman's products and services, please contact your financial advisor or contact Seligman's Literature Department directly.
*The following lists the additional documentation required for opening an account if you are a corporation, partnership, or trust applicant:
Corporation
A copy of the Corporate Resolution or Articles of Incorporation listing all authorized persons on the account.
Partnership
A CERTIFIED copy of the Partnership Agreement or Partnership Articles.
Trust
A copy of the pages of the trust instrument (including the signature page), or Certificate of Trust, that indicate: 1. The name of the trust, 2. The U/A Date and 3. The current trustees (authorized signers). |
